FAQ

FAQ

1. What types of helmets do you offer?
We offer a wide range of helmets for different activities, including:

• Motorcycle Helmets (Full-face, Modular, Open-face)
• Bicycle Helmets (Road, Mountain, Commuter)
• Skateboard and Scooter Helmets Each helmet is designed to meet or exceed industry safety standards, ensuring maximum protection.

2. How do I know which helmet size to choose?
To determine your helmet size, use a flexible measuring tape to measure the circumference of your head, just above your ears and across your forehead. Refer to our size guide on the product page to find your perfect fit.

3. Can I return or exchange my helmet?
Yes, we offer returns and exchanges on helmets in new, unused condition within 7 days of receiving your order. Please ensure the helmet is in its original packaging. Custom or personalized helmets may not be eligible for returns unless they are defective.

4. Do your helmets come with a warranty?
Yes! Our helmets come with a 6-month warranty against manufacturing defects. This warranty does not cover damage from accidents or misuse. For more information, please check the Warranty section on our website.

5. How do I clean and care for my helmet?
To clean your helmet, use a soft cloth or sponge with mild soap and water. Never use harsh chemicals, as they may damage the material. Be sure to allow the helmet to air dry completely before storing it. We also recommend regularly checking your helmet for any signs of wear or damage.

6. Can I use my helmet for multiple activities?
We offer helmets tailored to specific activities (e.g., motorcycle, cycling, skateboarding). Using a helmet designed for one purpose (e.g., a motorcycle helmet) for another activity (e.g., biking) may not provide the same level of protection. Always ensure you’re using the appropriate helmet for your activity.

7. Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping costs and delivery times will vary depending on your location. Please check our shipping policy for more details.

8. How can I contact you if I have any issues or questions?
You can reach our customer support team by email at jayvey.cortez@shopify.com or by phone at 09310033923. We are happy to assist you with any questions or concerns you may have.